This guideline is pointing out the step for user to reset their email password via cpanel with administrator privilege.
- Access to cpanel via portal (http://domain.name/cpanel) with administrator login credential.
- Once enter, proceed to click on "Email Accounts" under Mail session
- Select the email account your wish to modify password and click on "Change Password"
- Now the row has been extend. User may proceed to assign the new password on the blank column and click on "Change Password" button to complete the process.