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Email Account Disk Usage Incorrect

When a mailbox get corrupt when changes the quota, here is the steps to fix it.

Solutions:

For cPanel 10
1) Login to your cPanel.
2) Select File Manager.
3) Select folder icon next to mail.
4) Select folder icon next to domain name(ie. domain.com).
5) Select folder icon next to your email username (ie. username@domain.com).
6) Click on the file name 'maildirsize' (without quotation).
7) Look to the right top side menu, click on delete.

For cPanel 11
1) Login to your cPanel.
2) Select File Manager.
3) Select 'Home Directory' from File Manager Directory Selection popup.
4) Double click mail line from Size column.
5) Double click domain name (ie. domain.com) from Size Column.
6) Double click your email username (ie. user@domain.com).
7) Select 'maildirsize' checkbox.
8) Select Delete button from the top menu.

Once you delete it, cPanel will reform for the email account automatically and it should correct the email quota size.

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