Creating cpanel User/Account Level Filtering

User/Account level filtering

E-mail filtering allows you to select messages that contain certain string of text or other symbols, you could either discard them, or send them to another e-mail box of your choice.


  1. Access cpanel, click on the User Level Filtering icon on the main screen of your cPanel interface.

  2. Click on [Manage Filters] next to the account for which you wish to add filters.

  3. To add a filter, click on [Create a new Filter].

  4. In the Filter Name field type in a name for the filter.

  5. From the Rules options you should choose the rules a mail should match in order to be filtered.

  6. From the Actions drop-down menu you should choose what action should be performed when a mail matches a rule in the filter.

  7. You can add additional rules and actions by clicking the [+] next to each rule and action. You can remove rules and actions by clicking the [-] next to each rule and actions.

**Account level filtering is the same as user level filtering, with the only difference that the filters created here are applied globally for the whole cPanel account. 

For webmail filtering rule, users can create it by accessing webmail, click at [Email Filtering] and refers to the above step number 3 - 7.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.